At the Upland, CA, Pro Plumber Company, we comprehend that plumbing predicaments can complicate your day faster than you can pronounce "leaky faucet." Picture this: you are enjoying a cup of freshly brewed, piping hot coffee, or you are in the thick of getting the kids out the door and on their way to school, when—bam!—water in a copious amount starts hurrying through the opening in your kitchen. These sudden surprises are our cue to saddle up and get to work beside you. The thing is, though, we see ourselves as more than just fixers of urgent, panicked problems. We’re with you in envisioning and creating a home that runs, day in and day out, without plumbing bumps.
When you welcome us into your home in Claremont, you are adding people who solve problems by painting them in broad strokes and in fine detail. We are happy to sit with you and talk about what is on your mind, let you sketch the situation for us in whatever form you find comfortable, and help us find the way to the almost-hidden, under the sink part of the situation. We are not service providers who just listen to you talk. You could see us as peace of mind restorers, because we are that the vast majority of the time, and when we are not, we are working to be that.
We love working together, and we love creating a game plan for sorts – one that just barely fits our description of the word “game” and that certainly never fits any description that the word “plan” could be said to have.
Our mission is more than connecting wrenches to pipes. It is about building trust on a human scale. Our connection with families from Claremont is one built on mutual respect: you expect us to handle the plumbing, and we respect your right to that expectation. Every recommendation we make is grounded in sincerity, just like a mother choosing the best butter for her well-loved cookies. We make those recommendations because we know we can make a difference. And we're not just fixing pipes; we’re also fixing a lot of factors in our relationship with you. Reaching out to us is more than ticking some task off your to-do list; it's seeking a good, reliable partner.